Category: Business Culture

Dancing our way to Disruption

The scene was set right from the start of Disruption 2014, when Katie Mihell challenged us all in her opening address. She told us this conference would undoubtedly engender change in each of us fortunate enough to be there, so what we needed to focus on was ensuring that those changes were big and impactful […]

Building an Epic Culture

My recent experience of the fantastic culture of the Ritz Carlton Millenia in Singapore led me to reflect on what benefits our own work with Gallup had delivered to Epic Pharmacy, and how it had impacted on our leadership and business cultures. It’s quite a while since we’ve done any work with Gallup; we did […]

Putting on the Ritz & raising the bar!

After a less than stellar end to our time in Berlin, it was a disillusioned and weary travelling party who arrived in Singapore for the last leg of our holiday. Our ten-year-old declared we should just go home and skip Singapore, and he never wanted to stay in a hotel again because they weren’t safe; which is […]